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Drafts and approvals

CoSell's AI features never write to Zoho or Partner Central on their own. What they suggest becomes a proposal. A person approves it, edits it first, or rejects it, and only then does CoSell make the change.

Draft next steps and a summary

On a deal's page, Draft next steps and summary reads:

  • the Zoho deal and its ten latest notes;
  • what AWS last said (review comments, AWS next steps, the AWS team);
  • meeting notes or a transcript you paste (up to 15,000 characters).

It returns two proposals:

  • Next steps, at most 255 characters (ACE's limit). Approving saves them to the deal's next-steps field in Zoho (Next_Step unless your mapping says otherwise), and CoSell sends them to AWS.
  • A summary of where the deal stands. Approving adds it as a note on the Zoho deal.

It also lists the facts AWS reviewers will likely ask for. You can edit either text before approving. A newer draft replaces older ones that nobody approved.

Proposals from the assistant and from Partner Central

The assistant proposes syncs, next steps, deal-field changes and invitation decisions. The Partner Central agent can propose changes too, when your workspace allows it.

Proposal Approving it Who can approve
Next steps, deal fields Updates the Zoho deal; the sync sends it to AWS Roles that sync deals
Summary Adds a note to the Zoho deal Roles that sync deals
Sync now Syncs the deal from Zoho Roles that sync deals
Accept or reject an invitation Answers the AWS referral Roles that decide invitations
A Partner Central change Partner Central makes it Roles that sync deals

A proposal is decided once: if two people act at the same moment, the second is told it was already decided. Proposals nobody decides expire after 7 days; Partner Central's expire with its 48-hour session. Every decision, edit and outcome is recorded in the audit log.